SERA Council Directories
Insurance & Other Pension Benefits
State Health Plan PPO & State Vision Plan
Blue Cross/Blue Shield of Michigan (non-Medicare eligible members)
P.O. Box 80380, Lansing, MI 48908-0380
800/843-4876 (toll free)
Magellan Behavioral of Michigan
800/503-3158 (toll free) (MagellanAssist.com)
Send claims to: Magellan Claims Unit - P.O. Box 2278
Maryland Heights, MO 63043
State Dental Plan
Delta Dental Plan of Michigan
P.O. Box 30416, Lansing, MI 48909
800/524-0150 (toll free)
Mail Order & Retail Program (State Health Plan only)
Express Scripts (www.express-scripts.com)
Write: State of Michigan Senior Account Manager
30445 Northwestern Hwy.
Suite 300
Farmington Hills, MI 48334
800/505-2324 (toll free)
Deferred Compensation
State Employees Retirement System
General Office Bldg. – Third Floor
P.O. Box 30171, Lansing, MI 48909
800/381-5111 (toll free) or 517/322-5103
Citistreet (Deferred Compensation Programs)
Lansing Office — 517/636-6077
800/748-6128 (toll free)
stateofmi.csplans.com
Long Term Care Insurance
Metropolitan Life Insurance Company
800/438-6388 (toll free)
For those state retirees who may be receiving Long Term Disability Payments for non-work related illness, the company is Citizens Management, Inc. 800/324-9901 (toll free)
Medicare Plus Blue Group (Medicare Advantage)
Customer Service (Medicare eligible members)
Monday – Friday (8:30 a.m. – 5:00 p.m.
TTY/TDD 1/800-579-0235 (TTY keyboards only)
1/888-322-5557 www.bcbsm.com
Medicare
How to contact HCFA (Health Care Financing Administration):
Call
Medicare Part A (Hospital)
Area code 313/983-2459 Detroit Area
All other area codes in Michigan: 866/804-0686
Medicare Part B (Physician):
800/482-4045 (toll free)
Write
Medicare Part A (Hospital)
HCFA, Medicare Part A
P.O. Box 160, Detroit, MI 48231-0160
Medicare Part B (Physician):
HCFA, Medicare Part B
P.O. Box 5533, Marion, IL 62959-5533
Questions concerning your pension benefits, life insurance, insurance enrollment, address changes, etc. should be addressed to: (Be sure to include your social security number with all correspondence.)
State Employees Retirement System
General Office Building – Third Floor
P.O. Box 30171, Lansing, MI 48909
517/322-5103; 800/381-5111 (toll free)
State Benefits Office
400 s. Pine Street
P.O. Box 30002
Lansing, MI 48909
517/373-7977 – Lansing area
517/373-1846 – Employee benefits
800/505-5011 (toll Free)